Hail PilotStart free. Grow when you're ready.
Every plan starts with real data on your real store. No credit card, no commitment. Upgrade when the AI evidence packs, deadline alerts, and abuse signals start paying for themselves — which usually happens on the first dispute.
Try it with real data before committing.
- 1 channel connection
- Up to 200 orders / month
- Basic dispute dashboard
- Evidence pack builder
- Email support
S$290 / year — save 2 months
For single-channel sellers who dispute regularly.
- 2 channel connections
- Up to 1,000 orders / month
- AI dispute defense
- Deadline alerts
- Buyer-abuse signals
- Priority email support
S$690 / year — save 2 months
For multi-channel sellers who want every edge.
- 5 channel connections
- Up to 5,000 orders / month
- Everything in Starter
- AI buyer replies (Lazada live)
- Margin & fee recovery
- Cross-merchant abuse network
- AI Copilot (RAG)
- Chat + email support
S$1,490 / year — save 2 months
For high-volume operations that need full power.
- Unlimited channel connections
- Unlimited orders
- Everything in Pro
- Image Studio (GPT Image 2)
- Custom AI token limits
- Dedicated onboarding
- SLA support
Bespoke limits, SLAs, and private deployment.
- Everything in Business
- Custom data residency
- Private model routing
- Dedicated infrastructure
- White-label option
- Enterprise SLA
All prices in Singapore dollars. Plans billed monthly or annually. 7-day free trial — no card.
Features across plans
| Feature | Free | Starter | Pro | Business |
|---|---|---|---|---|
| Channel connections | 1 | 2 | 5 | Unlimited |
| Orders / month | 200 | 1,000 | 5,000 | Unlimited |
| Evidence pack builder | Yes | Yes | Yes | Yes |
| AI dispute defense | — | Yes | Yes | Yes |
| Deadline alerts | — | Yes | Yes | Yes |
| Buyer-abuse signals | — | Yes | Yes | Yes |
| AI buyer replies | — | — | Lazada live | Yes |
| Margin & fee recovery | — | — | Yes | Yes |
| AI Copilot (RAG) | — | — | Yes | Yes |
| Image Studio | — | — | — | Yes |
| Custom AI token limits | — | — | — | Yes |
Pricing questions
Yes — the Free plan is free forever with no card required. You connect a channel, see your real data, and decide if the paid features are worth it.
We will notify you before you hit the limit. You can upgrade at any time and the change takes effect immediately — no data is lost.
Yes. Monthly plans cancel with no penalty at end of the billing period. Annual plans are non-refundable but you can downgrade at renewal.
Yes — every new account starts with a 7-day free trial of the Pro plan. No card required to start the trial.
Shopee (SG and MY) and Lazada (SG and MY) are live today. Amazon.sg, Shopify, and CSV import are on the roadmap.
Each plan includes a monthly AI token budget. Tokens are consumed by AI dispute responses, copilot queries, buyer-abuse analysis, and image generation. Business and Enterprise plans include custom limits.
See your money at risk — live.
Connect Shopee or Lazada and watch Hail Pilot surface your recoverable disputes in two minutes. Free to start — no card required.
7-day free trial · cancel any time · no lock-in